Monday, 17 December 2012

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Trouble emailing documents to the Kindle?

We’re both having major problems when we email documents to our Kindles. Documents aren’t showing up at all. sometimes, they’ve arrived on the device but Amazon’s conversion process spewed such a long file name that the Kindle operating system can’t read it; when we hooked them up to a computer and look at the files, we’ve been able to see them, and if we manually rename them, they will appear on the Kindle.

Sometimes they aren’t showing up even if the file name is fixed; when this happened today, we disconnected the Kindle and NONE of the files showed up. Happily, this was fixed by plugging the Kindle into the charger for a few minutes… but those were more nervewracking minutes that we didn’t need.

Let me know if you’re having problems, please?


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